Your membership helps move your home forward.
Active members earn promotional equipment credit equal to 10% of each monthly membership payment. The credit keeps accumulating without a maximum while the account remains active and current.
How HomeCare works
What is HomeCare 4 The Future?
HomeCare is an ongoing support relationship with a specialist who learns your home, network, connected devices, and technology goals. The three plans expand from everyday network support to smart-device help and advanced local automation.
Is the $199 Home Assessment required?
Yes. New members begin with a one-time Home Assessment. It documents the network, connected devices, important configurations, and approved access information so future support begins with useful context.
What does the response time mean?
The response commitment covers initial contact and assessment. It does not guarantee that the problem will be resolved—or that an on-site visit will occur—within that period.
Does unused remote-support time roll over?
No. Monthly remote-support time resets each month. Future Upgrade Credit is separate and continues accumulating while the membership remains active and current.
When is on-site labor included?
Premium Care includes the first hour and Total Home Care includes the first two hours of each approved service visit. Remote troubleshooting is attempted first when appropriate. Included time applies during normal business hours and does not automatically cover large installations or project work.
Using Future Upgrade Credit
How is Future Upgrade Credit calculated?
The credit equals 10% of the monthly membership payment. At current prices, Essential Care earns approximately $2.50 monthly, Premium Care earns approximately $5 monthly, and Total Home Care earns approximately $10 monthly. Displayed annual amounts are rounded estimates.
Is there a maximum balance?
No. There is no accumulation limit while the membership remains active and current.
What equipment can I purchase with the credit?
Credit may be used toward qualifying network and smart-home equipment recommended and supplied by Homes 4 The Future. Examples may include routers, access points, switches, sensors, doorbells, cameras, locks, local-control hubs, and other approved devices.
Can the credit pay for labor or other charges?
No. Future Upgrade Credit applies to qualifying equipment only. It does not cover labor, wiring, taxes, shipping, permits, subscriptions, specialty contractors, or third-party services.
Can I use the credit for a device I purchase elsewhere?
No. Equipment must be recommended, approved, and supplied by Homes 4 The Future. This helps ensure compatibility, supportability, and correct installation planning.
Can the credit be withdrawn, refunded, or transferred?
No. Future Upgrade Credit is a promotional membership benefit. It has no cash value and cannot be withdrawn, refunded, sold, or transferred to another person or household.
What happens if my membership is paused, past due, or canceled?
Credits do not accumulate while an account is paused, past due, or inactive. Redemption requires an active, current membership. The final membership agreement will state the cancellation grace period and any conditions affecting an unused balance.
Will I be able to see my balance?
Yes. Homes 4 The Future will maintain the official ledger. Members may receive balance updates through account statements and, as the member portal develops, a customer-facing balance showing credit earned, redeemed, and available.
Does the credit replace the manufacturer’s warranty?
No. Future Upgrade Credit is not insurance or a manufacturer’s warranty. Product warranties remain subject to the equipment manufacturer’s terms.
Still deciding which plan fits?
Tell us what is happening in your home and what you want the technology to do next.