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Book service & join HomeCare

Choose the help
your home needs.

Get one-time support for an immediate need or begin an ongoing partnership with a specialist who learns your network, devices, and goals.

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Choose your pathOne-time service or ongoing HomeCare.
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Complete paymentSecure checkout is handled by Stripe.
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Schedule your visitOnline appointment selection is coming soon. We’ll contact you to coordinate the date and time.
New-member onboarding

Start with your $199 Home Assessment.

Every new HomeCare membership begins with a one-time Home Assessment. We learn how your home is connected and create a secure technology record that helps us troubleshoot faster and plan future improvements with confidence.

What we document

  • Network equipment and connected devices
  • Router and access-point details
  • Device locations and connection status
  • System relationships and configurations
  • Approved access information
  • Baseline for future upgrades
$199one-time assessment
Pay for Home Assessment →

Secure Stripe checkout

With your authorization, necessary credentials are securely documented using protected credential-management practices.

HomeCare memberships

Choose your ongoing partnership.

If you are new to HomeCare, complete the Home Assessment first. Then choose the level of ongoing support that fits your home.

Network support

Essential Care

$24.99 / month

For everyday network and ordinary-device problems.

  • Buffering, lagging, and slow connections
  • Weak Wi-Fi and dead-zone support
  • Devices that disconnect or fail to connect
  • On-site labor at $100/hour
Response within two business days
Join Essential Care
Smart-device support

Premium Care

$49.99 / month

For installing, connecting, and supporting smart devices.

  • Everything in Essential Care
  • Doorbells, thermostats, smart TVs, cameras, locks, lighting, and IoT
  • Configuration, apps, alerts, and reconnection
  • On-site labor at $75/hour
Priority response by the next business day
Join Premium Care
Automation & local control

Total Home Care

$99.99 / month

For whole-home integration, automation, and local-first control.

  • Everything in Premium Care
  • Personalized routines, dashboards, and integrations
  • Two on-site hours each quarter during normal business hours
  • Additional on-site labor at $50/hour
Highest-priority response within 24 hours
Join Total Home Care

Included Total Home Care hours apply to labor only, expire at the end of each quarter, and do not roll over. Response commitments cover the initial response and assessment—not guaranteed resolution or on-site arrival.

One-time & member service

Need help without enrolling?

One-time service is available for troubleshooting, installations, and smart-home projects. Until online appointment scheduling is connected, call Rob and we’ll coordinate your visit personally.

One-time service

Non-member support

$125 / hour · two-hour minimum

Best for a specific network problem, device installation, or project without an ongoing membership.

Call 202-423-8580
Existing members

Schedule a service call

Have your membership level and a short description of the problem ready. We may begin with remote troubleshooting before deciding whether an on-site appointment is needed.

Request member support
Non-memberStandard availability
EssentialWithin two business days
PremiumNext-business-day priority
Total Home Care24-hour priority response

Equipment, materials, specialized wiring, permits, and licensed electrical, HVAC, or locksmith services are billed or coordinated separately. Evening, weekend, holiday, and after-hours visits may carry an additional charge.

Not sure where to begin?

Request a free initial consultation. We’ll help you choose the right next step.

Schedule a free consultation